Help Is One Call Away.
Give Community Access Line of the Lakeshore a call if you’re a senior, family caregiver or person living with a disability in need of assistance to understand and navigate the ever-changing programs and services available to help you.
FREE Information and Assistance program.
Available 24 hours, 7 days a week
Dial 231-733-1155 or 877-211-5253
FREE
OBJECTIVE
CONFIDENTIAL
Our program is staffed by compassionate, and specially trained individuals who are knowledgeable in the many senior-focused organizations, programs, benefits, and services in your area. They can follow-up to see if your needs were met and if you require additional help.
Whether you have questions for yourself, a parent, spouse, friend, or neighbor, we listen, ask questions and help you problem solve and connect with the right resources. The most common questions are about:
- Housing
- Utility assistance
- Food
- Transportation
- Home rehabilitation programs
- Legal assistance
- Senior centers and activities for older adults
- Caregiver resources
- Respite services
- Referrals to long-term care options counseling
- Resources for in-home assistance
- Referrals to government and veterans’ benefits assistance
- Adult neglect or abuse
- Medicare counseling referrals
- Mental health resources
- Employment and/or volunteer opportunities
- Support groups
- Resources for safety
Our program can also be reached through our local number (231) 733-1155.
The Information and Assistance services are free. However, some of the services we refer people to may have eligibility criteria and costs.
Funding for this service is provided in part through the Older Americans Act, The Aging and Adult Services Agency, and Senior Resources of West Michigan.