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Community Access Line of the Lakeshore (C.A.L.L.) connects you, your family or loved one with essential health and human services when you need them, right in your community.

The service is:







Our certified, trained call specialists can answer questions or walk you through the steps to access a wide range of resources and programs that can help with needs such as: housing, utilities, food, childcare, job loss, health care, older adult services, or someone to talk with when you’re feeling lonely or depressed.

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C.A.L.L.’s programming is designed to build stronger communities in Charlevoix, Emmet, Manistee, Missaukee, Muskegon, Oceana, Ottawa, and Wexford counties.

residents assisted last year. How can we help you?

Connecting Residents with Resources Through 211 Service.

211 information and referral service is simple and easy to use no matter your age or situation. 211 connects you with community agencies or organizations whether you need assistance with rent, gas or electric payments, food, housing, employment, job training, mental health, bereavement counseling or other resources. 211 is available:

hours a day

days a week

days a year


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Easily Connect with 211.

Area served: Charlevoix, Emmet, Manistee, Missaukee, Muskegon, Ottawa, and Wexford counties.


Fill out our simple contact form

Assisting Seniors and Caregivers to Find Programs and Services.

Community Access Line of the Lakeshore helps seniors thrive in whatever place they call home. Whether it’s providing senior focused information and assistance, finding agencies or government funded programs designed for older adults so they can safely stay at home, or just a friendly voice at the other end of regularly scheduled phone call, our staff are specially trained to assist.

Area served: Muskegon, Oceana, and Ottawa counties.
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Keeping Residents Informed.

Need information on mobile food pantry locations, timely health information or want to visit us at an upcoming fair or event, we can help.

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